Last updated: March 2, 2026
iacknowledge.ai ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
We collect information you provide directly — name, email, phone number, company name — and usage data collected automatically when you use our platform.
When you create an account, we collect your email address, name, and login credentials.
When you connect your Gmail account, we access your emails to identify purchase orders and supplier communications. We sync emails from up to the past year to help you track your orders effectively.
We extract and store purchase order details from your emails, including order numbers, dates, amounts, and supplier information.
We extract supplier contact information from your emails, including names, email addresses, and phone numbers. This information is used to facilitate follow-up communications on your behalf.
We use your information to provide our supply chain coordination services, send service-related communications (order updates, shipment alerts, account notifications) via text, email, or phone, and respond to inquiries. Specifically:
iAcknowledge enables users to send SMS text messages to their suppliers for purchase order follow-ups. By using our SMS features:
For more details, see our Terms of Service.
iAcknowledge's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits.
You may access, correct, or delete your personal information at any time. Opt out of texts by replying STOP. You can also:
We retain your data for as long as your account is active. When you delete your account or disconnect Gmail, we remove the associated data from our systems.
We may update this policy and will post changes on this page with an updated date.
If you have questions about this Privacy Policy, contact us at hi@iacknowledge.ai.
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