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Privacy Policy

Last updated: March 2, 2026

Introduction

iacknowledge.ai ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information you provide directly — name, email, phone number, company name — and usage data collected automatically when you use our platform.

Account Information

When you create an account, we collect your email address, name, and login credentials.

Email Data

When you connect your Gmail account, we access your emails to identify purchase orders and supplier communications. We sync emails from up to the past year to help you track your orders effectively.

Purchase Order Information

We extract and store purchase order details from your emails, including order numbers, dates, amounts, and supplier information.

Supplier Contact Information

We extract supplier contact information from your emails, including names, email addresses, and phone numbers. This information is used to facilitate follow-up communications on your behalf.

How We Use Your Information

We use your information to provide our supply chain coordination services, send service-related communications (order updates, shipment alerts, account notifications) via text, email, or phone, and respond to inquiries. Specifically:

SMS Messaging Disclosure

iAcknowledge enables users to send SMS text messages to their suppliers for purchase order follow-ups. By using our SMS features:

  • You confirm that you have an existing business relationship with the supplier receiving the message
  • You authorize iAcknowledge to send SMS messages on your behalf to supplier phone numbers in your account
  • Message recipients can opt out at any time by replying STOP to any message
  • Message frequency varies based on purchase order activity and follow-up needs
  • Standard messaging rates may apply to recipients

For more details, see our Terms of Service.

Google API Services Disclosure

iAcknowledge's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We only use your Gmail data to provide purchase order tracking features
  • We do not use your data for advertising purposes
  • We do not sell your data to third parties

Data Sharing & Mobile Information

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits.

Your Rights

You may access, correct, or delete your personal information at any time. Opt out of texts by replying STOP. You can also:

Data Retention

We retain your data for as long as your account is active. When you delete your account or disconnect Gmail, we remove the associated data from our systems.

Changes

We may update this policy and will post changes on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at hi@iacknowledge.ai.

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